Fleet Manager
GP Transco is a modern trucking company that hires experienced drivers, talented office staff, and uses state-of-the-art equipment & software to deliver goods in the U.S. and Canada. We are currently seeking an experienced individual to join the operations team as a Fleet Manager.
The key responsibility as Fleet Manager is to execute the daily processes and activities involved in all aspects of a truckload shipment. This multi-faceted position has you accountable for managing a group of drivers and executing dispatch functions, along with ensuring quality customer service commitments are being met according to company standards and policies. Fleet Manager serves the primary contact concerning the vehicle fleet and operations. The position is responsible for planning, directing, managing, coordinating, and supervising the programs for acquisition, assignment utilization, maintenance, and repair of fleet vehicles.
GP Transco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws and offers competitive compensation and benefits packages. If you are a motivated safety professional with a passion for promoting a culture of safety, we encourage you to apply for this exciting opportunity.
Offer guidance to contracted drivers on the best ways to maximize their earnings, while delivering a high level of customer service
Develop delivery routes and maintain contact with drivers throughout the day
Collaborate with management to modify daily routes to accommodate the needs of customers
Cultivate strong relationships with drivers and customers
Communicate with freight brokers providing exceptional customer service in order to reach the targets set and resolve problems, requests, etc.
Oversee and schedule vehicle inspections, maintenance, and servicing to minimize downtime
Balance workloads to keep existing drivers satisfied
Ensure that drivers follow their designated working hours and routes
Effectively communicate with drivers, brokers, managers, and colleagues
Analyze driver performance and vehicle utilization, maximize the work efficiency of your team of drivers
Track drivers and vehicle locations and routes live to know the drivers’ whereabouts ensuring they are on the right track
Ensure high quality work based on company standards, procedures, processes, and values, including best representation of employer and the company
Other daily tasks, such as schedules, reports, etc.
Logging each call, providing answers to questions by retrieving information from the necessary departments and supervising the fleets’ routes to prioritize and organize their schedules
Scheduling and dispatching drivers to appropriate locations according to predetermined schedules, customer requests or immediate needs
Preferably 2 years of industry related experience managing truck drivers
Prior experience with Samsara is a plus
Experience with DAT, Internet Truckstop, and other load boards
Excellent communication and interpersonal skills, empathy
Ability to work well under pressure and multitask efficiently in a fast-paced environment
Customer service oriented, professional attitude and team mindset
Ability to learn from lessons and criticism
Ability to motivate drivers
Good problem-solving, critical thinking and decision-making skills
Exceptional organization and time management abilities
Proactive, attentive to details
Excellent written and verbal communication, also in English language
