Freight brokerage services are used when a shipper wants to find a carrier qualified to handle its cargo. Brokers have relationships with carriers, allowing them to match shippers with the capacity they need at the moment. The process begins with the broker collecting as much information about the load as possible, then passing it along to a trucking company or other third-party logistics provider. Once a carrier is found, the broker continues to handle many of the most important details for the shipment, including scheduling the loading. Through the use of a transportation management system software platform, the broker and carrier keep the shipper updated as to the status of the freight while on the road. Finally, the shipment is unloaded and the broker sends an invoice to the shipper.

Freight brokerage solutions help shippers streamline their logistics by taking much of the burden off their shoulders. First and foremost, working with a broker means they don’t have to go through the often-arduous process of finding and vetting carriers on their own. The expertise and experience brokers bring means shippers can feel confident that the carrier selected will be capable, dependable, and fully accountable. A brokerage also leverages its relationships to secure the most favorable rates from carriers. When they know their freight will be in good hands, shippers can take their minds off their transportation needs and focus on their core competencies instead. Choosing to work with a freight brokerage service simplifies the entire process and ensures the best overall results for a shipper no matter what the cargo is.